Help center
Frequently asked questions
Quick answers about bookings, accounts, memberships, and partner offers.
How do bookings work?
Choose a deal, submit your preferred date, and our team confirms availability with the partner. Paid deals can be completed online.
Can I track my requests?
Yes. Create a customer account to view bookings, saved deals, and notifications in one place.
How do memberships work?
Submit a membership enquiry and our team shares plan options, benefits, and next steps.
Can I cancel a booking?
You can cancel unpaid or new booking requests from your account before they are confirmed.
Still have questions?
Our team can help with bookings, memberships, and partner enquiries.